TERMS & CONDITIONS
BAD OWL
⸻
ELECTRONIC RECORD
This document is an electronic record in accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The domain name www.badowl.in (“Website”) is owned and operated by Bad Owl (“Company”, “we”, “us”, or “our”).
By accessing, browsing, or using the Website, placing an order, or availing any services offered through the Website, you (“User”, “you”, or “your”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to any part of these Terms, you must not use the Website.
⸻
1. ELIGIBILITY TO USE
The Website is intended for individuals who are legally capable of entering into binding contracts under Indian law.
If you are under the age of 18 years, you may browse and make purchases on the Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
By using this Website, you confirm that you meet the eligibility requirements or are accessing the Website under lawful supervision.
⸻
2. MODIFICATION OF TERMS
Bad Owl reserves the right to modify, update, or revise these Terms at any time without prior notice. Any changes will be effective immediately upon being posted on the Website.
Your continued use of the Website after such modifications constitutes your acceptance of the updated Terms.
⸻
3. PRODUCT INFORMATION & ORDER ACCEPTANCE
Bad Owl offers products including but not limited to socks, gloves, arm sleeves, balaclavas, wrist supports, knee supports, and combo products for personal use only.
Placing an order constitutes an offer to purchase products subject to these Terms. An order shall be considered accepted only after a confirmation email is sent to your registered email address.
Bad Owl reserves the right to cancel or limit any order at its discretion, including but not limited to cases of incorrect pricing, stock unavailability, or suspected fraudulent activity.
⸻
4. PRICING & PAYMENT
All prices listed on the Website are in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
Bad Owl reserves the right to change product prices at any time without prior notice. The price applicable to your order shall be the price displayed at the time of checkout.
Payments must be made using the payment methods available on the Website.
⸻
5. SHIPPING & DELIVERY
We aim to dispatch orders within the timelines mentioned on the Website. However, delivery timelines are indicative and may vary due to factors beyond our control, including third-party logistics partners or unforeseen circumstances.
Shipment tracking details will be shared once the order is dispatched.
⸻
6. RETURNS, REFUNDS & CANCELLATIONS
All returns, refunds, and cancellations are governed by our Return & Exchange Policy, available separately on the Website.
By placing an order, you agree to be bound by the terms mentioned in that policy.
⸻
7. USER CONDUCT
You agree not to misuse the Website. You must not:
• Violate any applicable laws or regulations
• Upload or distribute harmful software or malicious content
• Infringe upon intellectual property rights
• Attempt unauthorized access to any part of the Website
• Engage in fraudulent, abusive, or offensive behavior
Bad Owl reserves the right to suspend or terminate access for any misuse of the Website.
⸻
8. INTELLECTUAL PROPERTY
All content on the Website, including logos, designs, images, text, graphics, and software, is the exclusive property of Bad Owl and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written consent from Bad Owl.
⸻
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Bad Owl shall not be liable for any indirect, incidental, special, or consequential damages arising from:
• Use or inability to use the Website
• Delays or failures in delivery
• Errors or inaccuracies on the Website
• Unauthorized access to user data or accounts
In all circumstances, Bad Owl’s maximum liability shall not exceed the value of the product purchased by the User.
⸻
10. INDEMNIFICATION
You agree to indemnify and hold harmless Bad Owl, its affiliates, employees, and service providers from any claims, damages, liabilities, costs, or expenses arising out of:
• Your use of the Website
• Your violation of these Terms
• Your infringement of any third-party rights
⸻
11. GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the competent courts in India.
⸻
12. CONTACT INFORMATION
For any queries, concerns, or clarifications regarding these Terms & Conditions, you may contact us at:
Bad Owl
📞 Phone: +91-9810150969
📧 Email: info@badowl.in
🕘 Working Hours: 9:00 AM – 6:00 PM (Monday to Saturday)